DrawCue Support

Need help with DrawCue? We're here to help.

Contact Us

For questions, bug reports, billing issues, or feedback, please contact us by email:

Email: redpandascompany@gmail.com

We typically respond within 1-2 business days.

Common Questions

How do I cancel my subscription?

• Apple App Store: Open Settings on your device > tap your name > Subscriptions > DrawCue > Cancel Subscription.
• Google Play: Open the Google Play app > tap your profile icon > Payments & subscriptions > Subscriptions > DrawCue > Cancel subscription.

How do I delete my account?

Go to Settings > Account > Delete Account in the app, or visit our account deletion page for more details.

My AI guide generation failed

If a generation fails, your credits are not charged. Please try again. If the issue persists, contact us with a description of the problem.

Policies

• Privacy Policy
• Terms of Service
• Delete Your Account

Red Pandas Company
Email: redpandascompany@gmail.com
Republic of Korea